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STAIRSTEADY The StairSteady: The StairSteady is a flexible solution to a wide range of difficulties. It isn’t simply for the elderly or infirm, although it will undoubtedly assist many people who are in either of these situations! We have assisted a whole range of people with their difficulties including people who are recovering from Stokes, head injuries and chemotherapy as well as people with long term medical conditions such as M.E. and Neurological conditions. We also have been able to assist customers with specific requirements such as being partially sighted.
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| HOW TO BUY A
STAIRSTEADY Initially you call StairSteady on 0845 652 88 04 where your details will be taken. StairSteady’s promotional information will be posted or emailed out to you. You decide if you would like to go ahead with placing an order and phone StairSteady 0845 652 88 04. An official quote will be posted to you. We either send you out a property survey form for you to fill in and return or arrange for an engineer to come out to your property to do this for you. This may take up to 3 days for us to receive a date for your survey. Click here to download survey form. Once we receive the completed survey form we will phone you up to talk through any issues there may be and ask if you would still like to go ahead with the purchase. If you decide to continue we will send you an order confirmation. Upon receiving it you will need to complete and return our customer VAT exemption form if appropriate (StairSteady Ltd, Westthorpe Innovation Centre, Killamarsh, Sheffield S21 1TZ) and send us a cheque or bank transfer for 50% of the quoted cost. Click here to download VAT declaration form. Once this cheque or Bank Transfer has cleared we will organise a date with you for the Installation to take place. The day before the Installation takes place we will phone you to confirm all the details. The Installation will take place in approximately two hours. Once the StairSteady is installed and you are happy we will ask for the remaining 50% to be sent to us. |
The StairSteady was designed to be a low
cost solution for people with limited mobility, rehabilitation needs
and those temporarily suffering from sports injuries. A: No, provided the wall has wooden
supports. Q: What happens if there are two people in the house that need to use the StairSteady? A: It is possible to have a modified version
with two handles on a single rail. So that once one person has
climbed the stairs the second can still follow. Q: What happens if my stairs are not just a single straight flight of steps? A: For a split flight the StairSteady can be
supplied in two sections, one for each flight, each with its own
steadying handle (dogleg). Q: Would a StairSteady replace my existing handrail? A: Not necessarily, but it is a high quality
handrail as well, so can replace your existing rail or supplement it
when mounted on the opposite wall to your existing handrail. Q: Does it obstruct the stairs? A: No, because it folds neatly out of the way when not in use, so others can use the stairs unobstructed. Q: How much does it cost? A: Why not request our information pack?
call 0845 652 8804 or email info@stairsteady.net
Q: Does it come in other colours? A: yes but it may cost more please give us
a call to discuss this. Q: Do you have to pay for fitting? A: Yes fitting is compulsory, this is
because all our fitters are trained and we use chemical bolts to fit
it.
Q: What is a dog leg? Dog-leg is a term used to describe a
configuration of
stairs between two
floors of a
building, often a domestic building,
in which there are two short flights, joined by a
half-landing to enable the 90 or 180
degree turn. Q: How long will it take to fit? It takes about two hours to install Q: how do I order one? give us a call on 08456 52 88 04. Q: I don't pay VAT do I have to pay
it in this?
No, a VAT form will be sent to you on
request, we are happy to let you know the criteria for not paying
VAT Q: How much weight does it hold? It has been tested to 25 Stone, but do a
special Bariatric StairSteady, but this may incur a special
structual visit and may cost more. Q: Can I have some information sent
out?
Yes we can send out some information
including a DVD if you would like it? Just contact us and we will be
happy to do that. Q: where can I see one?
At a local demonstration centre, please see the contacts section to
find the details of the one closest to you. |
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email:info@stairsteady.net phone:0845 652 88 04 |